Privacy is a priority for us, and we want to be clear about how we handle your data. This policy outlines how we collect, use, and share information about you and your data when you use our Services or interact with us. Our Services refer to all of our products, services, and websites.
You have the right to choose how we use your Personal Data, which is information that can be used to identify you directly or indirectly. You can also access and update certain Personal Data about yourself. If you do not agree with this policy, please do not use our Services or interact with any aspect of our business.
If an organization contracts us to provide Services, that organization is responsible for the information processed by our Services. Please see the Notice to End Users below for more information.
Organization Owners can permit or restrict Third Party Services for their organization. We may also receive Third-Party Data to improve our own information. We receive Additional Information when you submit information through our Website or participate in activities with us.
While there is no obligation to provide Information, certain Information is necessary for us to provide our Services.
Our Services are often used by organizations, which means that the administrator of the Services is responsible for the accounts and/or Service sites over which they have control. If you have any data privacy questions, please direct them to your administrator, as their policies may differ from ours. Administrators can perform certain actions, such as requiring you to reset your account password, restricting or terminating your access to the Services, accessing information in and about your account, and installing or uninstalling third-party apps or integrations. Please refer to your organization’s policies for more information.
We use Customer Data in accordance with Customers’ instructions, as set out in the Services Agreement and required by applicable law. As a processor of Customer Data, we take care to ensure that Customer Data is handled in a way that complies with data protection laws. Customer may use the Services to grant and remove access to an Organization, assign roles and configure settings, access, modify, export, share and remove Customer Data, and apply its policies to the Services.
We use Other Information to operate our Services, Websites, and business. This includes supporting the delivery of the Services under a Services Agreement, preventing or addressing service errors, security or technical issues, analyzing and monitoring usage, trends, and other activities, or responding to your requests, comments, and questions. We may also use Other Information to develop and provide additional features and send service, technical, and other administrative emails, notifications, messages, and other types of communications that are considered part of the Services.
We may use Other Information to investigate and prevent security issues and abuse, and to comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain your information for as long as your account is active or as needed to provide you Services. If you wish to cancel your account or request that we no longer use your information to provide you services, you may delete your account or request that your Organization owner remove you. We will try to delete your information quickly upon request, but please note that there may be latency in deleting information from our servers, and backed-up versions may exist after deletion. Additionally, we do not delete files that you have in common with other users.
Sharing and Disclosure of Information
At VoyagePort Inc., we understand the importance of safeguarding your information. This section outlines the circumstances under which we may share and disclose your information.
We are committed to respecting the policies and practices of our customers when it comes to sharing and disclosing information. We will only share and disclose Customer Data in compliance with applicable law, legal process, and a customer’s instructions and use of Service functionality.
Displaying the Services
Information submitted by a Team Member may be displayed to other Team Members in the same or connected Workspaces, such as an email address displayed with their Workspace profile.
Collaborating with Others
We offer different ways for Team Members working in independent Workspaces to collaborate. Other Information, such as a Team Member’s profile Information, may be shared, subject to the policies and practices of the other Workspace(s).
Owners, administrators, and other Customer representatives may access, modify, or restrict access to Other Information, such as the employer’s use of Service features to export logs of Workspace activity or to access or modify a Team Member’s profile details.
Third-Party Service Providers and Partners
We may engage third-party companies or individuals as service providers or business partners to process Other Information and support our business. These third parties may, for example, provide virtual computing and storage services.
If enabled, we may share Other Information with Third-Party Services. Third-Party Services are not owned or controlled by us, and third parties may have their own policies and practices for the collection and use of information.
We may share Other Information with our corporate affiliates with your consent.
During a Change to Our Business
In the event of a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of our assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities (e.g. due diligence), some or all Other Information may be shared or transferred, subject to standard confidentiality arrangements.
Aggregated or De-identified Data
We may disclose or use aggregated or de-identified Other Information for any purpose. For example, we may share aggregated or de-identified Other Information with prospects or partners for business or research purposes, such as telling a prospective customer the average amount of time or money saved for an average team.
To Comply with Laws
If required by any applicable law, regulation, or legal process, we may disclose Other Information.
To Enforce Our Rights, Prevent Fraud, and Ensure Safety
We may disclose Other Information to protect and defend the rights, property, or safety of VoyagePort Inc. or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues.
We may share Other Information with third parties when we have your consent to do so.
Data Protection Officer
We have appointed a Data Protection Officer to ensure that we continuously monitor our data protection compliance and to act as a point of contact for our customers and users regarding privacy and data protection concerns. You can contact our Data Protection Officer by emailing [email protected].
Our Policy Toward Children
Our Services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If a parent or guardian becomes aware that their child has provided us with personal data without their consent, they should contact us at [email protected]. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information from our files.
Information Storage and Security
We take the security of your data seriously and implement technical measures to protect Other Information you provide from loss, misuse, and unauthorized access or disclosure. We use data hosting service providers in the United States to host the information we collect and implement safeguards designed to protect your information. However, no security system is impenetrable, and we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
If you use our server or data center Services, it is your responsibility to secure storage and access to the information you put into the Services. We strongly recommend that server or data center users configure SSL to prevent interception of data transmitted over networks and to restrict access to the databases and other storage points used.
How Long We Keep Information
The length of time we retain information we collect about you depends on the type of information. We retain your account information for as long as your account is active and for a reasonable period thereafter in case you decide to reactivate the Services. We also retain information as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, support business operations, and continue to develop and improve our Services.
If your account is deactivated or disabled, some of your information and the content you provided will remain in order to allow your team members or other users to continue to use the Services. If the Services are made available to you through an organization, we retain your information as long as required by the administrator of your account.
Information You Share on the Services
If your account is deactivated or disabled, some of the information and content you have provided will remain in order to allow your team members or other users to make full use of the Services. We continue to display messages you sent to the users that received them and continue to display the content you provided.
If the Services are made available to you through an organization, we retain your information as long as required by the administrator of your account. For more information, see “Managed accounts and administrators” in the “How We Share And Disclose Information” section above.
If you enable or permit team members to enable third-party services, we may share Other Information with those services. Third-party services are not owned or controlled by us, and the third parties that have been granted access to Other Information
Security is a top priority for us, and we take extensive measures to safeguard the Other Information you share with us from unauthorized access, misuse, or loss. We carefully evaluate the sensitivity of the information we collect, process, and store, and we use up-to-date technology to protect it.
We store the information we collect using data hosting service providers in the United States, and we use technical security measures to secure the data. However, we cannot guarantee that data is completely secure during transmission through the internet or while stored on our systems. If you use our server or data center services, the responsibility for securing storage and access to the information you put into the services rests with you, and we recommend configuring SSL and restricting access to storage points.
The length of time we retain information about you depends on the type of information. We keep your account information for as long as your account is active and for a reasonable period thereafter in case you decide to re-activate the services. We also retain some of your information as necessary to comply with legal obligations, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our services. We take steps to eliminate information that directly identifies you and use the information only to uncover collective insights about the use of our services.
If your account is deactivated or disabled, some of your information and content may remain to allow your team members or other users to continue using the services. If the services are made available to you through an organization, we retain your information as long as required by the administrator of your account.
We do not knowingly collect personally identifiable information from children under 16, and our services are not directed towards persons under 16. If we become aware that we have collected personal data from a child under 16 without parental or guardian consent, we will take steps to delete the information.
If you have any questions or concerns regarding data protection, please contact our Data Protection Officer at [email protected].
In addition, California residents have certain rights with respect to their personal data that VoyagePort may have collected about them. These rights include:
(i) Requests to Know:
You have the right to request that VoyagePort disclose:
The categories of personal data that VoyagePort has collected about you;
The categories of personal data about you that VoyagePort has sold or disclosed for a business purpose;
The categories of sources from which VoyagePort has collected personal data about you;
The business or commercial purposes for which VoyagePort sells or collects personal data about you;
The categories of personal data sold or shared about you, as well as the categories of third parties to whom the personal data was sold, by category of personal data for each party to whom personal data was sold; and
The specific pieces of personal data collected.
You can submit a request to know by emailing [email protected]. VoyagePort will deliver its response electronically or by mail, as required. However, VoyagePort is not required to respond to requests to know more than twice in a 12-month period.
(ii) Requests to Delete:
You have the right to request that VoyagePort delete any personal data about you that it has collected. Upon receiving a verified request to delete personal data, VoyagePort will do so unless otherwise authorized by law. You can submit a request to delete personal data by emailing [email protected].
Upon receipt of a request, VoyagePort may ask for additional information to verify your identity. Any additional information you provide will be used only to verify your identity and not for any other purpose. VoyagePort will acknowledge the receipt of your request within ten (10) days and, subject to its ability to verify your identity, will respond to your request within 45 days. To protect your privacy and the security of your personal data, VoyagePort typically verifies your request by requesting additional identifying information relating to you and/or your mobile device.
(iii) Right to Opt Out of the Sale of Personal Data:
VoyagePort does not sell personal data.
(iv) Authorized Agents:
You may designate an authorized agent to make requests on your behalf. You must provide written permission to the authorized agent to submit a request on your behalf, and VoyagePort may require that you verify your identity directly with VoyagePort. Alternatively, an authorized agent that has been provided power of attorney pursuant to Probate Code sections 4000-4465 may submit a request on your behalf.
(vi) Categories of Personal Data That We Have Sold in the Last 12 Months:
VoyagePort does not sell personal information.
(vii) The Right to Non-Discrimination:
You have the right not to be discriminated against for exercising your California privacy rights described above.
How VoyagePort Responds to Do Not Track Signals:
California law requires VoyagePort to let you know how it responds to web browser Do Not Track (DNT) signals. As there is currently no industry or legal standard for recognizing or honoring DNT signals, VoyagePort does not respond to them at this time.
Contacting VoyagePort Inc.:
20899 Hwy CC
Revere, MO 63465